NORTHERN LIGHTS TRAINS MOORINGS TECHNICIANS IN THE WINDWARD ISLANDS

Posted on April 22, 2025April 22, 2025 by Ashley Uyeta

On February 17 Tod Bartus from Northern Lights and Gavin Dooley from Parts & Power travelled to St. Lucia to put on service training for the Moorings technicians. Technicians from the St. Lucia and Grenada bases attended the training. The Moorings has set up a base to do phase out (turnover) preparation on St. Lucia. The crew in St. Lucia are putting the vessels that are leaving the fleet in “as new” condition for the owners of those vessel. They are also setting up a Robertson & Cain Leopard Service Center as well. In addition, the technicians from the base are trying to be proactive in maintaining the generators in their fleet and do emergency repairs more quickly.

16 technicians attended the training. They received 3 days of intense training on the DC logic and AC power generation on Northern Lights generators. They learned how simple the features are on Northern Lights generators, and how to troubleshoot and repair them quickly. The attendees were very attentive and receptive to the training. It was clear that they would be able to readily apply the training they received to their day-to-day activities.

Graduating class with Parts & Power’s Gavin Dooley (center back) and

Northern Light’s trainer, Todd Bartus (right).

NORTHERN LIGHTS SCOTT DYBALL VISITS THE VIRGIN ISLANDS

Posted on April 22, 2025April 22, 2025 by Ashley Uyeta

Scott Dyball, who is half of Northern Lights’ International Service Support Team visited the Virgin Islands from February 3-6. He met with Fleet Operators who use Northern Lights generators exclusively: the Moorings and Voyage Yachts. He addressed concerns from both Fleet Operators and heard firsthand the challenges they face with operating generators on their fleets of Bareboat and Crewed Yachts. He was able to get suggestions on ways to improve the product and took them back to Seattle to incorporate these in the design and build of Northern Lights Generators.

Scott Dyball addressing concerns from Fleet Operators

Northern Lights has been supporting the Charter Industry in the Caribbean for over 30 years. Charter operators here comprise a significant amount of Northern Lights’ business, as is evident that they sent him down to hear the Voice of the Customer. It is unique in that Northern Lights is one of the only Generator Manufacturers who have sent a Service Representative as opposed to the regular Sales Representatives who usually visit.

Scott also held a 2-day Service School for Virgin Islands Fleet Operators. Service Techs from the Moorings, Voyage, TMM, BVI Yacht Charters, Conch Charters and Waypoints Yacht Charters attended. The reviews from the attendees were unanimously positive, the only complaint being that the training was too short. Topics of the training focused on AC and DC electrics, as well as Engine and electrical end troubleshooting and maintenance.

Graduating class from Scott Dyball’s training

Northern Lights Caribbean Dealers hold virtual meeting amid the Coronavirus lockdowns

Posted on April 10, 2020April 10, 2020 by Adriene Riordan

NORTHERN LIGHTS CARIBBEAN DEALERS HOLD VIRTUAL MEETING AMID THE CORONAVIRUS LOCKDOWNS

9 April 20, Road Town, Tortola

Most Caribbean Countries are on lockdown due to the Coronavirus Pandemic. With few exceptions, all Caribbean Countries are restricting anyone, other than Essential Workers, from leaving their own yard. Although most Caribbean Northern Lights Dealers are Essential Workers in their own counties, there is very little work to require anyone from going out. With this in mind, Robin Hales and Gavin Dooley, from Parts & Power, organized an online training meeting with all the Caribbean Dealers. It was a good opportunity for everyone to get together and discuss the Northern Lights Product, and the Northern Lights and CaribbeanNorthernLights.com websites. Rob hosted the event, and Gavin was our trainer.

There were 26 people in attendance on the Zoom meeting with one or more participants from

Marine Power Services, Antigua; Dominica Marine Centre, Dominica; Palm Tree Marine, Grenada; Inboard Diesel Services, Martinique; Electec, St. Maarten; Caraibes Diesel, St. Martin; Marintek, St. Lucia; LP Marine, Trinidad; Marine Maintenance, Tortola; CRC, Virgin Gorda; Import Supply, St. Thomas and Parts & Power.

“It is important, in this time of isolation, for everyone to remain engaged,” Robin Hales said. “I thought it was also an excellent time for us all to get together to talk about the Northern Lights Product.” It is not very often when we can get the attention of our very busy Dealers. So, I wanted to take advantage of the fact that most people were in isolation. Besides, I have not had an opportunity to meet with some of our Dealers, especially with planned travel being postponed at this time” he said. “Although face to face meetings are not possible, this was the next best thing. This was so successful that we will hold a follow up meeting next week.”

Ensure the Reliable Operation of your Generator Set with Proper Coolant and Cooling System Maintenance

Posted on April 4, 2017April 4, 2017 by jdowling

Certain types of coolant may adversely affect the functionality of Northern Lights generator sets. The Northern Lights Service Department offers the following troubleshooting tips:

Straight water with additive is not recommended on Northern Lights generator sets as they may cause damage to the engine.
Some brands of Hybrid or OAT type coolants have been reported to cause the OEM thermostat to stick, leading to overheating. In addition, some extended life coolants have been found to cause leaks in the generator set’s pump seal. In such conditions, flush the coolant system thoroughly and refill with an approved Northern Lights coolant.
All engines with wet liners require a supplemental coolant additive (SCA) to prevent liner erosion and pitting in the circulating water pump impeller. Northern Lights recommends heavy duty diesel rated coolants, which include an SCA. If a heavy duty diesel rated coolant is not available, add an SCA to prevent the symptoms noted above.
It is the responsibility of the customer to understand that the use of incompatible coolant may cause damage, so please help educate them.

For use in Northern Lights generator sets, the following coolant types are approved:

Conventional Propylene Glycol based coolants.
Conventional Ethylene Glycol based coolants.

Please refer to your operators’ manual for your specific unit’s coolant requirements and specifications.
Should you encounter of the above conditions, or have additional questions about Northern Lights coolant recommendations, contact your Factory Service Representative.

Download this information in PDF form

Proper Loading of Marine Diesel Generator Sets

Posted on July 5, 2016 by jdowling

Among the most common issues people report with their marine generator sets are dirty exhaust or “wet stacking”. Most frequently, this condition is caused by cylinder glazing and carbon build-up. The root cause is simple: underloading the genset.

Diesel engines in marine gensets should typically run at least 60-75% of their maximum rated load. Short periods of low load running are permissible providing the set is brought up to full load, or close to full load on a regular basis.

Running a diesel engine under low load conditions causes low cylinder pressures, and consequent poor piston ring sealing. The ring-to-liner seal relies on combustion gas pressure to force the piston rings against the oil film on the cylinder bore. Low cylinder pressures result in low temperatures and poor combustion, leading to soot formation and unburned fuel residues and ultimately clogging of the ring grooves. Advanced cases of this condition can even cause the rings to stick in the grooves, further damaging the cylinder bore.

Cylinder glazing occurs when hot combustion gases blow past the now poorly sealing piston rings, causing the lubricating oil on the cylinder walls to flash burn, creating an enamel-like glaze. This smooths the bore and minimizes the effect of the honing marks machined into the bore surface.

Hard carbon is highly abrasive, and is also formed from poor combustion. It wears the honing marks on the bores, leading to increased oil consumption, evidenced by blue smoke. Poor combustion also clogs injector tips, resulting in black exhaust smoke.

The problem is further exacerbated by the formation of acids in the engine oil from condensed water and combustion by-products which would normally boil off at higher temperatures. Acidic buildup in the lubricating oil causes damaging wear to bearing surfaces.

Running your generator set lightly loaded will inevitably shorten the service life of the engine, and results in pollution that is unacceptable to you, to port authorities and to neighboring vessels. Prevent costly repairs and downtime by maintaining adequate engine load on your genset.

If you encounter any of the above problems, or just want more information, contact your nearest Caribbean dealer, visit wwwCaribbeanNorthernLights.com or call Parts and Power at 284-494-2830

NORTHERN LIGHTS PUTS ON SERVICE TRAINING FOR THE MOORINGS

Posted on August 11, 2015August 6, 2015 by Guy Phoenix

During the week of 27 July Parts & Power, the Caribbean Distributor for Northern Lights Generators, put on 2 training classes for the Mooring Service staff.

Technicians, Supervisors and Managers from all the Caribbean bases attended the Training Classes. The training was conducted by Parts & Power Technical Director, Dan Durbin.

The training consisted of:

Product familiarization and the design philosophy of Northern Lights (Reliability, Durability, Simplicity)
Diesel Engine theory and design
Engine Maintenance and Repair
DC control logic troubleshooting and repair
AC theory, troubleshooting and repair
marine exhaust systems troubleshooting and repair.

The Moorings has a large number of Northern Lights generators in their fleet of Catamaran Sailing Yachts and Power Cats. They have used a number of different generators in the past and so have experience with many different makes.

The comments from all the participants were overwhelmingly positive. They felt that Northern Lights generators are the most reliable generators that they have worked on. The training gave Parts & Power the opportunity to get feedback from the Moorings staff on application challenges they have. They were able to discuss possible solutions, and also got field information that will be passed onto to Northern Lights Inc factory.

The Moorings can put up to 3-4000 hours per year on some of their generators. Yet, after being phased out 4-5 years later, most are still reliably running generators.